Announcement
Hello! The current turnaround time for custom portraits might take up to 3 weeks. Please make sure the timeframe is ok before placing your order. Thank you! :)
Reviews
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Lainie on Feb 1, 2021
5 out of 5 starsI have returned twice for art from this person. She is phenomenal. Don’t think twice when picking for art !
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Han on Oct 16, 2020
5 out of 5 starsI am in love with the portrait I received! She is a great communicator and very patient to make adjustments to make it perfect. I highly recommend it!!
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jennifergreenenaples on Oct 8, 2020
5 out of 5 starsExquisite artwork; Hsinyi captured our daughters' personalities perfectly! Easy to work with and beautiful outcome. Highly recommend!!!
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erin on Aug 28, 2020
5 out of 5 starsI’m so happy with how our family portrait turned out. Hsinyi was wonderful to work with. The way she captured my girls and their personalities was really the most amazing part.
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Priscilla on Jun 15, 2020
5 out of 5 starsHsinyi is a fabulous artist. I wanted to surprise my friend with a personalized water colour painting that has a special meaning for her 40th birthday. Hsinyi was great to communicate with and followed my very specific instructions to execute the painting. She first sent a pencil sketch, asked me if I wanted any edits or changes (I only had minor adjustments - it was pretty much perfect already. She is very detail oriented). Once I approved it, she went off to paint it with water color. I was so impressed with how beautiful the print turned out. Most importantly, my friend said it was one of the most beautiful gifts she had ever received. I had such a great experience working with Hsinyi I’m considering getting something commissioned for myself! I highly recommend Hsinyi!
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Valentina on Mar 11, 2020
5 out of 5 starsHsinyi was easy to work with and professional. All my message had quick responses. Definitely recommend!
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Samantha on Jan 7, 2020
5 out of 5 starsI absolutely love my portrait! I was hoping for a somewhat last-minute Christmas present and it turned out great. Hsinyi was helpful and quick and made the whole process so easy. Highly recommend!
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Anna on Dec 19, 2019
5 out of 5 starsThis is my third custom order because this artist is so phenomenal. Great, fast communication and whimsical, amazing art. I highly, highly recommend!
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Katie on Dec 2, 2019
5 out of 5 starsThe whole process was smooth from start to finish and the final painting turned out wonderfully!
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andiestolting on Nov 19, 2019
5 out of 5 starsHsinyi was incredible to work with from start to finish! She completely captured our dogs' personalities even from just a few pictures. She was quick to respond and kept me updated every step of the way. We will cherish this family portrait forever!
About HsinyiChenArt
Shop policies
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Postage Options
All custom portraits will be shipped with REGISTERED AIR MAIL by default.
EXPRESS SHIPPING is available for every purchase. Please select from the shipping options at check out.
Copyright Policy
All the illustrations and designs are originally done by me, please do not use without my permission. Thank you!
© 2016 - 2019 Hsinyi Chen. All Rights Reserved.
I don’t have a PayPal account, can I still make the payment with my credit card?
Yes. You don’t need a PayPal account, you can use your credit card via their service without needing an account, or creating an account. Click on “Pay with PayPal“ then click “Pay with a debit or credit card, …” section below if you don’t have a PayPal account and want to proceed with paying using your credit card or debit card. You can ignore PayPal login process in this case.
How to print the digital files as art prints?
You can simply print on your home printer, or a local printing service such as Walgreen's, CVS, Target, Costco, etc.
If you plan to use a professional printer, I recommend Prints of Love. My shop has partnered with them to offer fast, high quality yet affordable printing. Plus free 2-3 day U.S. shipping and free envelopes!
Simply follow this link: https://printsoflove.com/starfolio-art/
What info do I need to provide for my portrait order?
Please provide the info below to my email: starfolioart@gmail.com
1. A few clear photos of the people or with their pets (include one facing forward full body, and one close up half body).
2. Describe their eye color, hair color and hair style, height, pose and outfits (attach photos if you prefer any certain look).
3. Characteristics of the people and/or pets in the portrait. (not necessary, but would be helpful).
Am I able to see any process pic or request adjustments before the portrait is finished?
Yes. Before the final watercolor painting, a rough pencil draft will be drawn for your approval. Please get back to me within 2 days to approve the sketch or give me any feedback and adjustments you may have. You may request two adjustment to the sketch. (Further edits will require extra fees, US$5 each time)
My timeframe is tight. Can you finish the order in a shorter time?
Yes. I accept rush orders, depending on my current workload. Please contact me for availability and additional fees before purchasing.